How do I perform a Forget Wi-Fi? July 05, 2023 16:21 Updated Hold the Comfort Control dial down for 4 seconds. Then immediately let go. Immediately hold down again for 14 seconds. Then immediately let go. The Comfort Control button should then say WC and the Wi-Fi network has been forgotten. Related articles Where can I access Forget W-Fi instructions in the app? What does 'recovering' mean when I open my app? What does the Comfort Control Dial display do? What is Forget Wi-Fi? How do I turn scheduling on and off?